Privacy Policy
Last updated: January 09, 2025
Privacy of our visitors is one of our main
priorities.
This Privacy Policy describes the types of information
that are collected and recorded by Maple Lora website
and how we use it.
1. Information We Collect
1.1 Automatically Collected Information
When you visit our website, we automatically collect
certain information about your device, including:
-
IP Address: To determine general
geographic location
-
Browser Type: To optimize website
display
-
Internet Service Provider: For
statistical purposes
-
Date and Time of Visit: For traffic
analytics
-
Pages You Visit: To improve user
experience
1.2 Voluntarily Provided Information
We collect information that you voluntarily provide to
us:
-
Name and Email: When filling out
contact forms
-
Messages: Content of your support
inquiries
-
Game Achievements: Game progress
and virtual tokens (registered users only)
2. How We Use Information
The collected information is used for the following
purposes:
-
Service Provision: Ensuring Game
and website functionality
-
Website Improvement: User behavior
analysis for optimization
-
User Support: Responding to your
questions and solving problems
-
Security: Protection against fraud
and abuse
-
Marketing: Personalized advertising
(with your consent only)
3. Cookies
Our website uses cookies to improve your experience:
3.1 Necessary Cookies
- Saving language preferences
- Ensuring session security
- Remembering cookie consent
3.2 Analytics Cookies
-
Google Analytics: For traffic
analysis and user behavior
-
Functional Cookies: For website
functionality improvement
3.3 Advertising Cookies
-
Google DoubleClick DART cookies:
For relevant advertising display
-
You can opt out of advertising tracking by
configuring your browser settings
4. GDPR Compliance
In accordance with the General Data Protection
Regulation (GDPR), you have the following rights:
4.1 Your Rights
-
Right of Access: Get a copy of your
personal data
-
Right to Rectification: Correct
inaccurate data
-
Right to Erasure: Request deletion
of your data
-
Right to Restriction: Restrict
processing of your data
-
Right to Data Portability: Get data
in structured format
-
Right to Object: Object to data
processing
4.2 How to Exercise Your Rights
To exercise any of the above rights, contact us at:
support@maple-lora.com
We will respond to your request within 30 days.
5. Data Security
We implement appropriate technical and organizational
measures to protect your personal data:
-
Encryption: All data is transmitted
using SSL/TLS encryption
-
Access: Limited access to data for
authorized personnel only
-
Storage: Secure data storage on
protected servers
-
Monitoring: Continuous monitoring
for suspicious activity
6. Third Party Data Sharing
We do not sell, trade, or transfer your personal data to
third parties, except:
-
Service Providers: Trusted partners
who help us operate the website
-
Law Enforcement: When legally
required
-
Consent: When we have your explicit
consent
6.1 Our Partners
-
Google Analytics: Web analytics
(anonymized data)
-
Hosting Provider: Website and data
hosting
-
Email Services: Notifications and
support
7. Children
Our website is not intended for persons under 18
years of age.
-
We do not knowingly collect personal information
from children under 18
-
If you are a parent or guardian and know that your
child has provided us with personal data, contact us
-
Upon discovering collection of data from a person
under 18, we will immediately delete this
information
8. International Transfers
Your data may be processed in countries other than your
country of residence:
-
We take appropriate measures to ensure protection of
your data
-
Transfer is made only to countries with adequate
data protection level
-
Standard contractual clauses are used for data
protection
9. Data Retention
We store your personal data only for the necessary time:
-
Form Data: 3 years after last
contact
-
Game Progress: Until account
deletion by user
- Server Logs: 12 months
-
Cookie Data: According to your
browser settings
10. Policy Changes
We may update this Privacy Policy from time to time:
- All changes will be posted on this page
-
Last update date is indicated at the top of the
document
-
Significant changes will be additionally notified to
users
-
Continued use of the site means acceptance of the
updated policy
11. Contact Information
If you have questions regarding this Privacy Policy,
contact us:
We strive to respond to all inquiries within 2 business
days.