We're Ready, Let's Talk.

Contact our support team

How to contact us

📧 Support Email

support@maple-lora.com

We respond within 24 hours

⏰ Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)

Saturday - Sunday: 10:00 AM - 4:00 PM (EST)

Email support works 24/7

🎮 Technical Support

Issues with game, account or virtual tokens?

Use the contact form or email us directly.

💡 Suggestions and Feedback

We value your opinion!

Share your ideas to improve our game.

Write to us

Frequently Asked Questions

How quickly do you respond?

We try to respond to all inquiries within 24 hours. During business hours, the response may come even faster.

Can I get help in English?

Yes, our support service fully supports English language.

What to do if the game doesn't work?

Try refreshing the page or clearing your browser cache. If the problem persists, write to us.

Where are my virtual tokens?

Virtual tokens are automatically refilled every day. Check your account or write to support.